Although our caregivers are carefully selected and matched for each client, sometimes a client wants to change caregivers. If you are unsatisfied with your caregiver for any reason, they will be replaced and we will do so at no charge, as many times as necessary until you are perfectly satisfied. It is of the utmost [...]
Silver Companions will provide another caregiver as soon as possible. The replacement will have the necessary requirements to assist your needs.
Yes. Every caregiver is a Silver Companions employee. To help ensure the safety and well-being of our clients, we cover each caregiver with general liability and workers' compensation insurance.
All of our caregivers have successfully passed a thorough reference and criminal background check and are bonded and insured. We match your specific needs and requests to the skills and background of each caregiver to find the ideal Companion. We encourage your involvement in the decision-making process. We hand select each caregiver by carefully assessing [...]
Our goal is to establish a long-term caregiving relationship with your loved one. Should your family want to request another caregiver for any reason, we'll search for a match until your family is happy. We understand that a strong rapport and trust with a caregiver is vital to a successful home care experience. If your [...]
No. You (or an authorized representative) are only invoiced after the completion of services. Usually, this happens bi-weekly. You never have to pay caregivers directly. And you'll never be asked to pay an additional fee to any employee.